Archive for May, 2012
¨ You will receive a friendly AND professional service that has accreditation to the Law Society Conveyancing Quality Scheme.
¨ You will have the benefit of a team of conveyancers dedicated to the buying and selling of residential properties. This means that, for example, you will not find your solicitor is appearing in court on the day you move.
¨ You will have the benefit of our unbeatable local knowledge. In each of the towns where we have an office, we have been established for at least thirty years and in one, we can trace our history for over one hundred and forty years! From your point of view this means we have good contacts with your estate agents and are familiar with the local “quirks” of title e.g. the number of long term leases in Swindon or the large number of rear accessways in Newbury which nobody owns.
¨ We have consistent standards and systems on the way we work which means that even if your covneyancer is away though illness or holidays, another team member can deal seamlessly with your file.
¨ Your conveyancer will be able to devote proper time and attention to the technical aspects of your transaction as we utilize computer case management to deal with the mundane aspects of your transaction.
¨ No matter which office you call you will be able to speak to your conveyancer as we have start of the art communication systems and make full use of e-mails and we will tailor our method of communication to suit what each individual client wants.
¨ You will be able to budget accurately for your transaction because we provide immediate quotes which, except in exceptional circumstances will be adhered to. If unforeseen changes occur you will be kept fully informed and advised. In addition there are no extra charges for completing the Stamp Duty Land tax Form- unlike many other firms of solicitors.
¨ You will have access to a wide range of fee earners able to meet your requirements, including a selection of highly skilled solicitors, chartered legal executives and conveyancers. We all undergo additional training throughout the year to make sure we are up to date with recent developments that could affect your property. Each fee earner also has a very competent assistant who can take your call and deal with most of your enquiries if your conveyancer is engaged when you ring.
¨ You will have access to all our specialist colleagues throughout the firm so if, for example, having purchased your property you require inheritance tax advice, experience employment problems or suffer an injury, your conveyancer will be able to introduce you to the appropriate specialist.
¨ Finally we are confident that you will become one of the vast majority of our clients who return again and again four their conveyancing needs. In our recent Client Satisfaction Survey 98% of our clients said that the service they received was either good or excellent.
What our clients say about us……
¨ “Very pleased.”
¨ “Professional and friendly.”
¨ “We found the service offered acceptable in all respects. The information you provided was clear and easy to follow. The folder for keeping the paperwork organised was particularly appreciated – even the final communications – the deeds for part 8 – really leaves us feeling that we had great service!”
¨ “The best move I have ever had!”
¨ “All our enquiries were dealt with promptly and efficiently. Thank you for all your help.”